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Shipping & Returns

Shipping

Please note, due to Covid-19, orders can take longer to arrive than expected.

Delivery is a standard fee of £2.99 with free deliveries for all orders over £40. We currently only deliver to the UK.

Orders are processed within two working days after receipt of payment (Monday to Friday - excluding UK public holidays). You will receive a confirmation email with shipping details once your order has been processed and dispatched.

Please allow 3-5 working days for delivery, from the date of dispatch. 

Returns

Due to the fresh handmade nature of our products, we do not offer any refunds. 

However, if there is an issue with any products you have received, we will be more than happy to assist you further. Please email us at hello@naturalcrownhaircare.com or use the Contact Us page to get in touch.